Product IT Software & Hardware

    InterActive Kepuasan Pelanggan

    Satisfaction Data Collector Using a 7-inch Touch Screen

    Get information about public satisfaction using only a 7-inch touch screen as the input method.

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    InterActive Kepuasan Pelanggan

    About InterActive Customer Satisfaction

    IKM is a public/customer satisfaction data collector that uses a 7-inch touch screen as its input method.

    InterActive Kepuasan Pelanggan

    InterActive Customer Satisfaction

    The front section has a large enough area that can be used to place a company logo or other information. The screen can also be set to display advertisement images. Therefore, in addition to collecting customer responses, it can also serve as a promotional medium.

    It has a web server connected via LAN/WLAN, and settings can be accessed from any PC or gadget within the same network as the controller, as long as a web browser is installed.

    System Inside InterActive Customer Satisfaction

    Display Diagram

    Functions to illustrate and simplify a series of processes or procedures so they are easy to understand and visually follow in sequence.

    Equipment InterActive Customer Satisfaction

    Included in the package

    InterActive Kepuasan Pelanggan

    IKM (+ Stand)

    A hardware device with a 7-inch touch screen and single-board computer (SBC) serving as the main controller of the IKM. Connected to LAN/WLAN network.

    InterActive Kepuasan Pelanggan

    Adapter

    Switching power supply with 5VDC output voltage and 2A power for the controller module.


    Not included in the package

    InterActive Kepuasan Pelanggan

    Computer/Gadget

    Hardware used to manage and retrieve IKM data

    InterActive Kepuasan Pelanggan

    Web Browser

    Software used to configure the IKM system

    InterActive Kepuasan Pelanggan

    LAN Cable

    Cable to connect the controller module to the main display

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    Features InterActive Customer Satisfaction

    3-Part Display

    IKM display consists of 3 sections: Login, Survey & Media

    Consists of 3 Levels

    The survey consists of 3 levels: Good, Average, and Poor

    Dynamic

    Background and display icons can be customized as desired

    Configuration Website

    Configuration is accessible within the same network using a web browser

    Network Connectivity

    Network connection via LAN/Ethernet or WLAN

    Selectable Response Data

    Based on date range and can be saved into CSV file

    InterActive Kepuasan Pelanggan

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